Frequently Asked Questions
What if I do not have a core, or my core is not repairable?
We will attempt to find you a contact that has a rechromable core for sale.
What payment methods do you accept?
We accept payment through Paypal to the payment address email@example.com. We also accept money orders and personal checks (we wait until your check clears before we ship product).
In order to pay via Paypal, you will need to have an account setup with them in order to use their service. Instructions are available on their website for account creation. You can have an account setup in less than 5 minutes.
What plating process do you use?
Restoration Chrome uses a high quality, copper nickel chrome plating process. See our Restoration Process page for more information.
Do you sell plastic/ urethane bumpers?
We carry a front and rear bumper for nearly every automobile, however availability is subject to stock on hand. All of our bumpers are OEM restored products, meaning that you can expect the same quality as buying new at a great value.
Ordering Related Questions
What is the typical turnaround time if I have my core restored by you?
Generally, we can have the bumper back to your door fully restored within 4-7 weeks. When placing your order we will provide you with an expected delivery date.
Can I call you and ask you questions over the phone?
Absolutely. We can be reached at 303-349-6688 or 509-939-3539, and if you reach voicemail, please leave us a message, and we will get back to you as soon as possible.
Shipping Related Questions
How is my purchase shipped?
We ship via Fedex ground, insured for the value of your shipment. We use several layers of bubble wrap and brown paper, which protects the chrome from most dings and scratches. Please inspect your items upon delivery and note any damages that may have happened during shipping. Please contact us for information on processing insurance claims with Fedex if you note damage.
How often do you ship orders?
We generally ship packages once per week.
How do I package my bumper to send to you?
Wrap the bumper with cardboard, a blanket, newspapers, or anything that will provide a protective layer to help keep it from being scratched or dinged.